Activate MFA

Step 1

Download and install the Microsoft Authenticator app on your mobile phone. Make sure you install 'Microsoft Authenticator' by Microsoft Corporation. Download the app in the App Store or via the Play Store.

You can also use other authenticator apps, such as Google Authenticator – but there is only support for Microsoft Authenticator at the university.

Microsoft Authenticator (App Store)

Microsoft Authenticator (Google Play)

Step 2

When you open the app, you may either be asked about Microsoft's privacy policy or other accesses, for app usage data and access to notifications, the camera and location on request. Select 'Agree' fo all of those.

Step 3

After that, the app can ask for app usage data. Select 'Continue'.

Step 4

Give the app access to notifications, the camera and location on request.

Please do not delete the app after installation. You will need it to verify your identity throughout your studies.

To activate the MFA, you need to log in to your computer.

Step 1 – on your computer

Go to: aka.ms/mfasetup. Open the link in a private window or in incognito mode. Log in with your MauID@mau.se (e.g. aa1234@mau.se) and password.

Step 2 – on your computer

You will be informed to 'Start by getting the app'. Select 'Next'
Or
Do you end up on the 'Security information' page instead? If so, add the login method by clicking on the plus sign. Select 'Microsoft Authenticator'.

Step 3 – on your computer

You will be informed to 'Set up your account'. Select 'Next'.

Step 4 – on your mobile phone

Click on the + sign to add account and select 'Work or school account'.

Step 5 – on your mobile phone

Click on 'Scan QR code'. Scan the QR code via the app on your mobile phone. Select 'Next'.

Step 6 – on your mobile phone

If the app asks for access to the camera or permission to send notifications, select 'Allow'.

Step 7 – on your computer

Your MauID will now be added to the app. Select 'Next'.

Step 1 – on your computer

You will get the message 'Let's try it out' and two numbers will appear.

Step 2 – on your mobile phone

Enter the numbers in the Microsoft Authenticator app.

Step 3 – on your mobile phone

You will get the message 'Are you trying to sign in?'. Select 'Yes'.

Step 4 – on your computer

You will be informed on the computer screen that 'The message has been accepted'. Select 'Next'.

Step 5

You have now activated MFA! You will receive a confirmation that 'Microsoft Authenticator app was successfully registered'. Remember to only authorise logins that you know you have initiated yourself.

If you cannot see a QR code, it may be because you have been redirected to the Microsoft website.

Have a look at this video for a step-by-step guide on how to complete your activation.

Activating MFA with extra steps (MauPlay)

The MFA feature provides an additional layer of security when logging into Malmö University.

Instead of just entering your MauID and password, you also need to confirm your identity in a third way, such as by entering a temporary code sent to your mobile phone. This makes it much harder for unauthorised people to access or take over your account.

If MFA is not enabled, you will not be able to log in to either the Canvas learning platform or the Timeedit scheduling system.

You only need to use MFA when logging in. Once you are logged in, you will not be affected.

However, if you log out yourself or are logged out due to inactivity, you will need to use MFA again the next time you log in.

As a government agency, Malmö University must comply with the latest security requirements (NIS2/ISO 27001 and SWAMID). Using multi-factor authentication (MFA) is one of these requirements.

For you as a student, this means that:

• Your account will be more difficult to hijack as it will have an additional security feature.
• The university's various systems will also be more secure for all users.

Sometimes an error code appears during the MFA installation process. The easiest solution in this case is to uninstall the MFA from your mobile device and activate a new one.

You can do this by following the guide:

Remove MFA