Student Health Service
the Student Health Service
The Student Health Service can help you with questions and concerns regarding your health and your studies. We offer counselling and advice with one of our counsellors and nurses. All appointments are free, confidential and noted in your medical record.
During the pandemic, the Student Health Service is only available via telephone or videocall. We are consequently not able to print medical prescriptions or give advice on medical birth control measures.
Sexually transmitted infections
STI-tests are not available at the moment. We hence recommend you to contact the Centre for Sexual Health for STI-tests. Call our nurse/midwife for more information or if you have any further questions.
Book an appointment
Book an appointment yourself for counselling, health guidance or advice about living habits, sexual health via our booking page. You can also call our phone counselling. If you have problems booking an appointment, please send an email to firstname.lastname@example.org or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
Reschedule, message and video call
Log in to our communication system (Kaddio) to view, reschedule or to cancel your appointment. You can read or write a message to your contact, for example, if you want to reschedule. If you have a scheduled video call, please log in and your contact will call you. You can also call our phone counselling. If you have problems booking an appointment, please email email@example.com or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
The communication system requires login with Swedish Bank-ID or SMS-code.
Important information once you've booked an appointment
- For video calls, log in to our communication system (Kaddio) with your Bank ID or password at the time of your call and wait to be called.
- Video calls do not work with the Internet Explorer browser, however: Google Crome, Firefox, Opera, Safari and Microsoft Edge work.
- All visits at the Student Health Service are free of charge.
- All staff at the Student Health Service are governed by the Information and Secrecy Act.
- All contact with the Student Health Service is kept in record.
If you have any symptoms resembling a cold, please stay at home and let your contact know. You can reschedule to a video call.
Reschedule or cancel
You can reschedule or cancel in our online booking system. If you have a question, please send an email to firstname.lastname@example.org or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
If your issue is urgent and you sense the wait for an appointment to long, please contact your local Health Clinic (Vårdcentralen), call 1177 for guidance, or if it's an emergency contact the Emergency Psychiatric Clinic, 040-338000.
Monday-Thursday 10-11 and 11.30 to 12.30.
Phone: +46 40-665 71 70.
Tuesdays and Fridays 9-10 and 11.00-11.30.
Phone: +46 40-665 71 70.
You can access many of the presentations and materials we use in our courses and lectures. You can use them if you have been to a lecture or on a course and you want to refresh your memory. They are also useful if you are just plain curious, or if you're looking for inspiration or self-help.
Contact for general questions (no sensitive information or request for appointment)
Processing of personal data
When you visit the Student Health Service, Malmö University will collect information about your name, personal identity number, address, telephone number and email address. This record keeping and processing of personal data is part of the University's legal obligation in accordance with the Patient Data Act.
The information is necessary in order to be able to provide good and secure service and is treated with confidentiality. The information is archived in accordance with Swedish law.
You can see what information is registered about you by contacting the Student Health Service at email@example.com. Comments on the processing of personal data can be submitted to the University's data protection representative at firstname.lastname@example.org. Complaints that cannot be resolved by Malmö University can be submitted to the Swedish Data Protection Authority.
Help you can get
At the Student Health Service, you can get different types of support and help. You can get support through a meeting with one of our counsellors or nurses. Our nurses can give you health advice and support to create and maintain sustainable living habits. We can also guide you to the right health care unit. Our nurses are trained to talk with you about sexual health and safe sex. We also offer self-help programs for study stress.
Events and lectures
Comments and complaints
Comments and complaints regarding the Student Health Service should be directed to Jessica Wastring, the Director of Student Health Service, who makes an initial assessment. The case is then handled according to the procedure for complaints and comments.
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