Student Health Service
Welcome to
the Student Health Service
Current information
During the pandemic, the Student Health Service is only available via telephone or videocall. We are consequently not able to print medical prescriptions or give advice on medical birth control measures. Although we are happy to help you to another care provider who can help you.
Currently opening hours
The Student Health Service is closed Thuesday May 11.
Sexually transmitted infections
STI-tests are not available at the moment. We hence recommend you to contact the Centre for Sexual Health for STI-tests. Call our nurse/midwife for more information or if you have any further questions.
Important information once you've booked an appointment
- For video calls, log in to our communication system (Kaddio) with your Bank ID or password at the time of your call and wait to be called.
- Video calls do not work with the Internet Explorer browser, however: Google Crome, Firefox, Opera, Safari and Microsoft Edge work.
- All visits at the Student Health Service are free of charge.
- All staff at the Student Health Service are governed by the Information and Secrecy Act.
- All contact with the Student Health Service is kept in record.
If you have any symptoms resembling a cold, please stay at home and let your contact know. You can reschedule to a video call.
Reschedule or cancel
You can reschedule or cancel in our online booking system. If you have a question, please send an email to studenthalsan@mau.se or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
If your issue is urgent and you sense the wait for an appointment to long, please contact your local Health Clinic (Vårdcentralen), call 1177 for guidance, or if it's an emergency contact the Emergency Psychiatric Clinic, 040-338000.
Digital material
You can access many of the presentations and materials we use in our courses and lectures. You can use them if you have been to a lecture or on a course and you want to refresh your memory. They are also useful if you are just plain curious, or if you're looking for inspiration or self-help.
Contact for general questions (no sensitive information or request for appointment)
studenthalsan@mau.se
Processing of personal data
When you visit the Student Health Service, Malmö University will collect information about your name, personal identity number, address, telephone number and email address. This record keeping and processing of personal data is part of the University's legal obligation in accordance with the Patient Data Act.
The information is necessary in order to be able to provide good and secure service and is treated with confidentiality. The information is archived in accordance with Swedish law.
You can see what information is registered about you by contacting the Student Health Service at studenthalsan@mau.se. Comments on the processing of personal data can be submitted to the University's data protection representative at dataskyddsombud@mau.se. Complaints that cannot be resolved by Malmö University can be submitted to the Swedish Data Protection Authority.
Open Door support and counselling
opendoor@mau.se
040-665 70 43
Phone hours: Tuesdays and Thursdays, 15.00–15.30
Counselling
You can book an individual meeting with one of our counsellors. Appointments last for about 45 minutes and together we discuss your situation and find ways to work with what is troubling you.
Health advice
Book an individual meeting with our nurse to discuss your health, get advice regarding health and wellbeing. The nurses also have knowledge about healthcare in Malmö and can guide you through the options available. Our nurse can also talk with you about sexual health.
Healthy living habits
The nurse can help you to create healthy habits by giving individual support. Healthy habits can positively impact on and affect our physical and mental health as well as your ability to, in a sustainable way, learn and perform as part of your studies. Get help with eating-, sleeping- and alcohol habits as well as support with physical activity, ergonomics and how to become tobacco-free.
Do you repeatedly postpone your studying or do you find it difficult to organize your studies? Then the Student Health Procrastination Group may be something for you. The purpose of the group is to work together to reduce procrastination and receive support in behavioural change.
The group meets every week on Tuesdays 15:15 – 16:45. The meetings are conducted online (via zoom) due to the coronasituation, until further notice.
You can join the group throughout the semester. The Student Health has continuous intake to the group, which means you can end up in a queue and start when there is a place available. So first come, first served!
Date and time
Tuesdays 15.15-16.45. Participation is free of charge.
Registration required
If you are interested, you can sign up by sending an email to karin.hyleborg@mau.se and we will contact you for more information.
Comments and complaints
Comments and complaints regarding the Student Health Service should be directed to Jessica Wastring, the Director of Student Health Service, who makes an initial assessment. The case is then handled according to the procedure for complaints and comments.
