Student Health Service
the Student Health Service
The Student Health Service helps you with questions and concerns regarding your health and your studies. We offer counselling and advice from counsellors and nurses. All appointments are free, confidential and noted in your medical record.
Help you can get
At the Student Health Service, you can get different types of support and help. You can get support through a meeting with one of our counsellors or nurses. Our nurses can give you health advice and support to create and maintain sustainable living habits. We can also guide you to the right health care unit. Our nurses are trained to talk with you about sexual health and safe sex.
Book or reschedule an appointment
Book an appointment for counselling, health guidance or advice about living habits, sexual health via our booking page. You can also call our phone counselling and make an appointment.
Log in to our communication system (Kaddio) to view, reschedule or cancel your appointment. You can read or write a message to your contact, for example, if you want to reschedule. If you have a scheduled video call, please log in and your contact will call you.
The communication system requires login with Swedish Bank-ID or SMS-code. If you're having trouble booking an appointment, please send an email to email@example.com or call our counselling line.
Important information once you've booked an appointment
- For video calls, log in to our communication system (Kaddio) with your Bank ID or password at the time of your call and wait to be called.
- Video calls do not work with the Internet Explorer browser, however: Google Crome, Firefox, Opera, Safari and Microsoft Edge work.
- All visits at the Student Health Service are free of charge.
- All staff at the Student Health Service are governed by the Information and Secrecy Act.
- All contact with the Student Health Service is kept in record.
- If your issue is urgent and you sense the wait for an appointment too long, please contact your local Health Clinic (Vårdcentralen), call 1177 for guidance, or if it's an emergency contact the Emergency Psychiatric Clinic, 040-338 000.
- You can reschedule or cancel in our online booking system.
Processing of personal data
When you visit the Student Health Service, Malmö University will collect information about your name, personal identity number, address, telephone number and email address. This record keeping and processing of personal data is part of the University's legal obligation in accordance with the Patient Data Act.
The information is necessary in order to be able to provide good and secure service and is treated with confidentiality. The information is archived in accordance with Swedish law.
You can see what information is registered about you by contacting the Student Health Service at firstname.lastname@example.org. Comments on the processing of personal data can be submitted to the University's data protection representative at email@example.com. Complaints that cannot be resolved by Malmö University can be submitted to the Swedish Data Protection Authority.
Contact for general questions (no sensitive information or request for appointment)
Open Door support for students
If you have been subjected to harassment or sexual harassment, you can receive support from Student Health Service. Our Open Door programme is staffed by student health professional, Alexandra Thomasson. All visits are confidential and Student Health Service does not pass on any information. You can either get support on the phone during our phone hours, or book a digital meeting by emailing us.
Sexually transmitted infections
STI-tests are not available at the moment. We hence recommend you to contact the Centre for Sexual Health for STI tests. Call our nurse/midwife for more information or if you have any further questions.
Courses, groups, events and lectures
We offer open lectures, events and courses each semester. Find out more here about our topics and how to access or register for them.
Open zoom lectures
We offer lectures / workshops on common topics that may affect you as a student. The lectures are given via Zoom and take place live on Mondays between 16.00-17.00. Zoom link is published here no later than one week before.
When perfect isn't good enough - a lecture about perfectionism
Get stuff done - a lecture about procrastination and how to overcome it
Stress and recovery
Do you repeatedly postpone your studying or do you find it difficult to organise your studies? Then the Student Health Service procrastination group may be for you! The purpose of the group is to work together to reduce procrastination and receive support towards behavioural change.
The group meets every Thursday at 15.15 – 16.45. The meetings are conducted online (via zoom) until further notice.
You can join the group throughout the semester. The Student Health Service has continuous intake to the group, which means you can end up in a queue and start when there is a place available. So first come, first served!
There is also a Procrastination Group in Swedish, you will find more information on our Swedish website.
Date and time
Thursdays 15.15 – 16.45. On Zoom. We start on January 20th.
If you are interested, you are welcome to sign up by sending an email to firstname.lastname@example.org and we will contact you for more information. Participation is free of charge.
You can access many of the presentations and materials we use in our courses and lectures. You can use them if you have been to a lecture or on a course and you want to refresh your memory. They are also useful if you are just plain curious, or if you're looking for inspiration or self-help.
Comments and complaints
Comments and complaints regarding the Student Health Service should be directed to Jessica Wastring, the Director of Student Health Service, who makes an initial assessment. The case is then handled according to the procedure for complaints and comments.
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