- Malmö University
- Go International
- Jobs and internships
- My Studies
- For staff
Student Health Service
the Student Health Service
The Student Health Service can help you with questions and concerns regarding your health and your studies. We offer counselling and advice with one of our counsellors and nurses. All appointments are free, confidential and noted in your medical record.
During the pandemic, the Student Health Service is only available via telephone or videocall. We are consequently not able to print medical prescriptions or give advice on medical birth control measures. Although we are happy to help you to another care provider who can help you.
Currently opening hours
The Student Health Service is closed Thuesday May 11.
Sexually transmitted infections
STI-tests are not available at the moment. We hence recommend you to contact the Centre for Sexual Health for STI-tests. Call our nurse/midwife for more information or if you have any further questions.
Book an appointment
Book an appointment yourself for counselling, health guidance or advice about living habits, sexual health via our booking page. You can also call our phone counselling. If you have problems booking an appointment, please send an email to email@example.com or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
Reschedule, message and video call
Log in to our communication system (Kaddio) to view, reschedule or to cancel your appointment. You can read or write a message to your contact, for example, if you want to reschedule. If you have a scheduled video call, please log in and your contact will call you. You can also call our phone counselling. If you have problems booking an appointment, please email firstname.lastname@example.org or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
The communication system requires login with Swedish Bank-ID or SMS-code.
Important information once you've booked an appointment
- For video calls, log in to our communication system (Kaddio) with your Bank ID or password at the time of your call and wait to be called.
- Video calls do not work with the Internet Explorer browser, however: Google Crome, Firefox, Opera, Safari and Microsoft Edge work.
- All visits at the Student Health Service are free of charge.
- All staff at the Student Health Service are governed by the Information and Secrecy Act.
- All contact with the Student Health Service is kept in record.
If you have any symptoms resembling a cold, please stay at home and let your contact know. You can reschedule to a video call.
Reschedule or cancel
You can reschedule or cancel in our online booking system. If you have a question, please send an email to email@example.com or call our counselling line at 040-665 71 70 (Monday-Thursday 10-11).
If your issue is urgent and you sense the wait for an appointment to long, please contact your local Health Clinic (Vårdcentralen), call 1177 for guidance, or if it's an emergency contact the Emergency Psychiatric Clinic, 040-338000.
Monday-Thursday 10-11 and 11.30 to 12.30.
Phone: +46 40-665 71 70.
Tuesdays and Fridays 9-10 and 11.00-11.30.
Phone: +46 40-665 71 70.
You can access many of the presentations and materials we use in our courses and lectures. You can use them if you have been to a lecture or on a course and you want to refresh your memory. They are also useful if you are just plain curious, or if you're looking for inspiration or self-help.
Contact for general questions (no sensitive information or request for appointment)
Processing of personal data
When you visit the Student Health Service, Malmö University will collect information about your name, personal identity number, address, telephone number and email address. This record keeping and processing of personal data is part of the University's legal obligation in accordance with the Patient Data Act.
The information is necessary in order to be able to provide good and secure service and is treated with confidentiality. The information is archived in accordance with Swedish law.
You can see what information is registered about you by contacting the Student Health Service at firstname.lastname@example.org. Comments on the processing of personal data can be submitted to the University's data protection representative at email@example.com. Complaints that cannot be resolved by Malmö University can be submitted to the Swedish Data Protection Authority.
Help you can get
At the Student Health Service, you can get different types of support and help. You can get support through a meeting with one of our counsellors or nurses. Our nurses can give you health advice and support to create and maintain sustainable living habits. We can also guide you to the right health care unit. Our nurses are trained to talk with you about sexual health and safe sex. We also offer self-help programs for study stress.
Open Door support for students
If you have been subjected to harassment or sexual harassment, you can receive support from Student Health Service. Our Open Door programme is staffed by student health professional, Alexandra Thomasson. All visits are confidential and Student Health Service does not pass on any information. You can either get support on the phone during our phone hours, or book a digital meeting by emailing us.
Courses, groups, events and lectures
During the semester, various lectures, events and courses are arranged. Read here about the different courses and lectures, what it is about and how to logg on or register for them.
Do you repeatedly postpone your studying or do you find it difficult to organize your studies? Then the Student Health Procrastination Group may be something for you. The purpose of the group is to work together to reduce procrastination and receive support in behavioural change.
The group meets every week on Tuesdays 15:15 – 16:45. The meetings are conducted online (via zoom) due to the coronasituation, until further notice.
You can join the group throughout the semester. The Student Health has continuous intake to the group, which means you can end up in a queue and start when there is a place available. So first come, first served!
Date and time
Tuesdays 15.15-16.45. Participation is free of charge.
If you are interested, you can sign up by sending an email to firstname.lastname@example.org and we will contact you for more information.
Events and lectures
Comments and complaints
Comments and complaints regarding the Student Health Service should be directed to Jessica Wastring, the Director of Student Health Service, who makes an initial assessment. The case is then handled according to the procedure for complaints and comments.
Studying with a disability
As a student or PhD student you can get help from the university if you have a disability. Under anti-discrimination laws you...
As a student, you may have questions regarding your education and future career path. Get study guidance and support in your...