The University's wireless network is called Eduroam. You will need to set up accounts for your devices before you can connect to the WiFi.

Connecting to the network for the first time

To connect to Eduroam, you first need to create a WiFi account in IDService:

  1. Start by logging into with your computer ID.
  2. Click on “Eduroam/WiFi” on the menu.
  3. Under “New account”, name the account, for ex. “computer” or “iPhone”, and click then on “Create”.
  4. You will then find your newly created WiFi account under ’Current accounts’. The account username is formatted as an email address. To see the password, you need to click on the eye icon on the right side of the password field.
  5. To connect to the WiFi, choose “Eduroam” in the network settings of your device and enter the new connection details (username and password) when required. Then click on connect/save and your device will connect automatically in the future.

Log into IDService

One account per device

For security reasons, it is recommended to have one WiFi account per device, for example one for your laptop and another for your smartphone. This way you can easily block the account if you lose the device. You can do this easily in IDService.

You can have a maximum of five active WiFi accounts at the same time.

Problems connecting to the network

If you have problems connecting to Eduroam, ask the device to forget the network and then try to log in again. Make sure you log in with your Eduroam account and not your computer ID.

You can try downloading and running the Eduroam Installer if you have problems with your connection.

Download Eduroam Installer

If the network is not working properly

If you experience poor network quality, you are welcome to submit a fault report. 

Contact our Helpdesk

Android devices and Chromebooks

When connecting to Eduroam with an Android phone/tablet or a Chromebook, you need to make sure that the network settings are set as follows:

  • Network/SSID: Eduroam
  • Security: WPA2 Enterprise/802.1xEAP
  • Encryption/EAP: PEAP
  • EAP Phase 2 authentication: MSCHAPv2
  • CA certificate:

Some devices gets the option to fill out domain. Write as follows: 

  • Domain:

Wi-Fi for guests

MAUGUEST is the University's wireless network for guests. You can log in via Facebook, Twitter, Google, or via text message. The connection lasts for 12 hours and requires re-login at the end of that time.

  1. Choose to connect to the MAUGUEST wireless network.
  2. Enter the security key: malmouniversity
  3. Open a web browser.
  4. Read and accept the user's rights and obligations.
  5. Choose how you want to log in by clicking on the Facebook, Google or Twitter icon. You can also log in via text message by selecting SELF SERVICE from the menu.