MauID, multicard & reset password

MauID

You use your MauID throughout your studies to log on to computers and online services. When you have a MauID, you can get a Wi-Fi account and access the Eduroam wireless network. You will also need a MauID to order a multicard, access the premises and use the printers.

From Tuesday 9 June at 09:00, the login procedure for Canvas will change. Students will then log in using their MauID followed by @mau.se (for example, ab1234@mau.se) and their usual password.

Order your MauID

You need to be admitted or registered on a course or a programme.
You need access to the email account you used to apply to Malmö University through universityadmissions.se.

Order your MauID through IDS

If your MauID is inactive

If you have created a MauID before and are now enrolled in new courses at Malmö University, your account will be automatically reactivated.

The study administration at the department you belong to can help you with the reactivation of your MauID. The IT support can help you if you are unsure why your account is inactive.

Multicard – your key to the University

With a multicard and a PIN code, you can access the University’s premises. The multicard is also needed to copy, print and borrow books from the library.

How to get your multicard

1. Log in to IDS and order your card

To order a multicard, log in to ids.mau.se, click on the link "Multicard", and then follow the instructions.

2. Find your card number and PIN code

You can find your card number and the PIN code in IDS under "Handle your card".

If you need help ordering the multicard

Please contact the IT support if you have any questions or if you need help when ordering your multicard.

Delivery of Multicards

The Multicard is free of charge and will be delivered to your address in Sweden. The delivery takes about 5 to 14 days after you have ordered your card. If you do not have a Swedish address, the card can be delivered to the reception at Niagara. You can see the delivery status at ids.mau.se.
The status ”Sent from the provider” means that the card has been printed and sent by post from the card provider to the address or delivery point you specified in your order.
If the post service is unable to deliver to the selected address for any reason, the card will be sent to Malmö University. In this case, you will receive an email with information about a new pick-up location.
If more than 21 days have passed since you ordered your Multicard and you still haven't received it, you should block the card at ids.mau.se and place a new order.

If you lose your Multicard, block it

If you lose your multicard, go to IDS. Click on 'Multicard' and then 'Manage your card'. Click then on 'disable' next to your current card number.

Keep in mind that when you register your multicard as lost, the following features will be blocked:

Library card function
Printing/copying function
Access to facilities

Found multicards

If you find a multicard you must hand it in at the reception or to the helpdesk.

Rules for Multicards

This card is personal and must not be lent to anyone else. You are responsible for the use of your card and must ensure that no unauthorised persons use it to gain access to restricted areas. Please be particularly vigilant when entering to make sure that nobody follows you in.
While on university premises, you must be prepared to show your card to security staff if requested. This applies outside office hours (Monday–Friday), 24 hours a day on Saturdays, Sundays, and public holidays, and at all times in locked premises. If there is no photo on your card, you must be able to present valid ID to avoid being asked to leave.
The multi-access card also serves as a library card at Malmö University Library. By ordering the multi-card, you are agreeing to abide by the library's rules.