Malmö University’s wireless network is called eduroam. Here you can find out how to create an account and connect your devices to the Wi-Fi.

Create an account

If this is your first time connecting to the eduroam network, you will need to create an account:

  1. Log in to IDS using your MauID: ids.mau.se
  2. Select 'Eduroam/Wi-Fi' from the menu.
  3. Select 'Create new account' and name it 'eduroam'.
  4. Click 'Create'.
  5. The newly created eduroam account can be found under 'Current accounts'.
  6. The username for the account is displayed as an email address. Click on the eye icon to view the password.

Connect to eduroam

Computer

  1. Download and install the eduroam Installer
  2. Log in with your eduroam account: enter your username (@mau.se) and the password you created in IDS.

Mobile and tablet

  1. Install the ‘geteduroam’ app from the Google Play Store or the App Store
  2. Log in with your eduroam account: enter your username (@mau.se) and the password you created in IDS.

It may take up to 20 minutes for your account to become fully active. If you are still unable to connect, please contact IT Support.

Having trouble connecting?

Find your account details

You can find your account details by:

  • Logging in to ids.mau.se
  • Selecting ‘Eduroam/WiFi’

Forget a network

If you’re having trouble connecting to the eduroam network:

  • Ask your device to forget the 'eduroam' network.
  • Then, connect to the network again using your account details.
  • Make sure you’re using your eduroam account and not your MauID.

See our guide on how to make your device forget a network for different types of device:

Forget a network on different devices

Android

The steps may vary slightly depending on the model and version of Android.

  1. Open 'Settings'.
  2. Go to 'Network & Internet' and then 'Wi-Fi'.
  3. Tap the network you want to remove (or open 'Saved networks').
  4. Select 'Forget'.

iPhone and iPad

  1. Open 'Settings'.
  2. Select 'Wi-Fi'.
  3. Tap the information icon (‘i’) next to the network you want to remove.
  4. Select 'Forget this network' and confirm.

Windows 10 and 11

  1. Click the network icon in the bottom right-hand corner of the taskbar (it looks like the Wi-Fi symbol).
  2. Select 'Network & Internet'.
  3. Go to the 'Wi-Fi' menu in the sidebar.
  4. Click 'Manage known networks'.
  5. Find the network you want to remove in the list.
  6. Click on the network and select 'Forget'.

Mac

  1. Click on the Apple menu in the top-left corner and select 'System Preferences'.
  2. Go to 'Wi-Fi' in the sidebar.
  3. Click on 'Advanced...' at the bottom right. A list of known networks will now appear.
  4. Select the network you want to remove and click on the button with the three dots.
  5. Select 'Forget'.

Remove/forget configuration profiles on a Mac

  1. Click on the Apple menu in the top-left corner and select 'System Preferences'.
  2. Go to 'General' in the side menu.
  3. Select 'Device Management'.
  4. Select 'Install, view or remove configuration profiles'.
  5. Select 'eduroam' and click the minus sign ('-') at the bottom.
  6. A pop-up will appear. Select 'Remove'.

Chromebook

  1. Click on the clock in the bottom right corner of the screen.
  2. Select 'Settings' (the cog icon).
  3. Go to 'Network', select 'Wi-Fi' and then 'Saved networks'.
  4. Find 'Eduroam', click on the three-dot menu and select 'Forget'.

Connect to eduroam manually

If you are unable to connect using the eduroam installer or GetEduroam, you can try entering the settings manually. This applies to most Android devices and Chromebooks:

Connect to eduroam manually

Chromebooks and most Android devices

  • SSID: eduroam
  • Security: EAP
  • EAP method: PEAP
  • Phase 2 authentication: MSCHAPV2
  • CA certificate: Do not validate
  • Subject matching: eduroam.mau.se
  • Subject alternative name match: DNS:eduroam.mau.se
  • Domain suffix match: mau.se
  • Identity: your eduroam username (e.g. abcd12@mau.se)
  • Password: your eduroam password
  • Then click 'Connect'.

Connecting to eduroam on other devices

To connect to Wi-Fi, follow these steps:

    1. Select 'Eduroam' in your device's network settings.
    2. On some devices (e.g. macOS), the certificate needs to be marked as trusted in the certificate settings.
    3. Log in with your account details (username and password) when prompted.
    4. Select 'Connect' or 'Save', and your device will connect automatically the next time you are near the network.

We also recommend installing the eduroam certificate. See the guide on how to download the certificate under the heading 'Install the eduroam certificate'.

Install the eduroam certificate

If you need to install the certificate manually, follow these steps:

Installing the eduroam certificate

For Android

  1. Download the certificate from http://crl.mau.se. Select 'Malmo University Root CA.crt'.
  2. Go to your mobile's 'Settings'.
  3. Select 'Security' and then 'Encryption and credentials'.
  4. Select 'Install from storage' or 'Install certificate'.
  5. Select your downloaded certificate file and give it a name (e.g. 'eduroam CA').
  6. Then, in the Wi-Fi settings, tap 'eduroam' and select the certificate from the drop-down menu.

For iOS (iPhone/iPad)

  1. Open the Safari browser and go to http://crl.mau.se to download the certificate. Select 'Malmo University Root CA.crt'.
  2. Once the file has downloaded, a message will appear stating that a profile has been downloaded.
  3. Go to 'Settings' and then select 'Downloaded Profile' (or go to 'Settings', select 'General' and then 'VPN and Device Management').
  4. Tap the profile and select 'Install' in the top right-hand corner. Follow the on-screen instructions.

For Windows

  1. Download the certificate from http://crl.mau.se/. Select 'Malmo University Root CA.crt'.
  2. Open the Start menu. Search for 'certmgr.msc' and run it to open the Certificate Manager.
  3. Go to 'Trusted Root Certification Authorities'. Right-click on 'Certificates', select 'All tasks' and then 'Import'.
  4. Select 'Next'.
  5. Browse to where the file is saved. It is usually in 'Downloads'. Select the file and choose 'Next'.
  6. The certificate store should be 'Trusted Root Certification Authorities'.
  7. Select 'Next'.
  8. Select 'Finish'.

For macOS

  1. Download the certificate from http://crl.mau.se/. Select 'Malmo University Root CA.crt'.
  2. Double-click the certificate file or drag it to 'Keychain Access'.
  3. Select to save the certificate in the system keychain. Ensure that the certificate is trusted (as specified in the certificate settings).

Connection issues (Windows)

Some Windows computers may experience problems connecting to Eduroam after an update. The issue arises because the computer attempts to use IPv6, even though the network only uses IPv4.

You can check that Windows is up to date on your computer. If it still doesn’t work, you can manually disable IPv6 in the network settings.

Make sure Windows is up to date

  1. Click the Start menu and select ‘Settings’ (the cog icon).
  2. Go to ‘Update & Security’. Select ‘Windows Update’.
  3. Click ‘Check for updates’.
  4. Install any available updates and restart your computer if necessary.

Turn off IPv6 manually

  1. Click the Start menu and type ‘Network and Sharing Centre’, then open it.
  2. Select ‘Change adapter settings’ from the menu on the left.
  3. Right-click your active network connection (usually ‘Wi-Fi’) and select ‘Properties’.
  4. In the list that appears, locate ‘Internet Protocol Version 6 (TCP/IPv6)’.
  5. Uncheck the box for ‘IPv6’.
  6. Click OK and restart your computer.

What to do if you lose a device

If you lose your device, you should immediately generate a new password for your eduroam account to prevent anyone else from accessing it. Please allow up to 20 minutes for the changes to take effect.

Guest Wi-Fi

'MAUGUEST' is the university’s guest wireless network. Logins are valid for a maximum of 24 hours. To connect to the network:

  1. Select the 'MAUGUEST' wireless network.
  2. Enter the security key: 'malmouniversity'.
  3. Open a web browser if the page does not appear.
  4. Read through and accept the 'User Agreement'.
  5. Enter your email address and then click 'Connect/Continue'.

Contact

If you have any questions, please contact IT Support.

Contact IT Support