To protect your computer account, you need to use an application to confirm who you are when you sign in. Use the step-by-step guide to enable multi-factor authentication (MFA).

How to activate MFA

To activate the MFA, you will need access to both a computer and your mobile phone.

You can carry out the activation whether you are on University premises or elsewhere.

Step 1. Install the app on your mobile phone

  1. Download and install the Microsoft Authenticator app

    Make sure you install 'Microsoft Authenticator' by Microsoft Corporation. Download the app in the App Store or via the Play Store.
  2. Give the app access to the camera, notifications and location on request

Step 2: Activate MFA

To activate the MFA, you need to log in to your computer.

  1. Log in to your computer to activate MFA:

    https://aka.ms/mfasetup
  2. You will be informed to 'Start by downloading the app'. Select 'Next'

  3. You will be informed to 'Configure your account'. Select 'Next'

  4. Scan the QR code via the Authenticator app on your mobile phone. Select 'Next'

    If the QR code option is missing, click on the + sign to add account and select 'Work or school account' followed by 'Scan QR code'.
  5. Your computer identity will now be added to the app. Select 'Next'

Step 3. Authorise the login request

  1. You will get the message 'Let's try' and two numbers will appear

  2. Enter the numbers in the Microsoft Authenticator app

  3. You will get the message 'Are you trying to sign in?'. Select 'Yes'

  4. You will be informed that 'The message has been accepted'. Select 'Next'

  5. You have now activated MFA for your account!

    You will receive a confirmation that 'The Microsoft Authenticator app has been registered'. Remember to only authorise logins that you know you have initiated yourself.

Contact

If you have any questions, please contact IT Support.

Contact IT Support